Team Dynamics - 3 Reasons To Polish Interpersonal Skills
Giving constructive, factual feedback can be very challenging, particularly in the workplace or when dealing with clients. So, how can you give effective feedback and not damage the relationship with the other person, or with the team?
We have seen individuals with atrocious feedback skills morph into highly effective individuals with polished interpersonal skills - of course, giving feedback is just one of the skill sets you need to master in order to have effective interpersonal skills.
It is no surprise that individuals with effective interpersonal skills make effective leaders, great salespeople etc. or are so good at working collaboratively with others.
We offer 2 specialized workshops on interpersonal skills:
At the request of clients, we have developed a set of skills-based workshops to help participants increase their levels of interpersonal effectiveness, including a comprehensive 360 interpersonal profile. These profiles are available in both English and French. Our coaching team uses your data to help you improve your effectiveness.
Mastering Difficult Situations and Conversations for Leaders
Mastering Difficult Situations and Conversations for Professionals
Information on these workshops can be found here (PDF)
Interestingly, most people don't think about how to receive feedback. Sometimes the other person isn't very skilled in giving the feedback, but what they have to share can have a big impact on your relationships, your effectiveness or your results. How do you get beyond the opinionated, finger-wagging, emotional feedback that we sometimes get?
We can help you listen to and clarify effectively the feedback - and figure out what to do with it (not all feedback is useful).
Do you have difficulties sometimes engaging with customers or employees or key individuals and organizations? Do you have a plan? Have you thought out the interactions?
Through our extensive coaching of leaders and teams that interact with customers and others, we know what triggers engagement and what to absolutely avoid.
We can help you engage effectively.
TEAM DYNAMICS
Find out what's going on in the team and use proven strategies to improve dynamics (we measure the impact of our interventions with clients, so we know what works).
1. You (or your team) need to give effective feedback ...
2. You (or your team) have problems receiving feedback ...
3. You (or your team) need to engage effectively with others ...